Terms of Service and Privacy Policy.

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Arrival Times

  The time above is only approximation to our time of arrival. We can't control traffic or if we get requested to stay longer in the previous house. We will call if we are running late or when we are going to be earlier
Bounce Check  A $35.00 fee will be charge if you check bounce.


Cancellation

 We understand that emergencies sometimes do arise unexpectedly. If you need to cancel a house cleaning appointment, we request that you give 24-hour notice; otherwise,  any occurrences will be billed at ½ your normal rate if we cannot gain entrance to your home to do our work. 

Pets

 We love animals but we are busy clean the house and can not be looking for your pets. Make sure your pets are secure in a room or a crate. 

House Cleaning Disclaimer

  As a professional cleaning company, Love My Clean House realizes that there may be items in your home that are damaged or in need of repair, scuffed up, rotting, faded, discolored or stained. It is our intent to bring those items to your attention in the event that we might have difficulty cleaning them. Some of those items include baseboards, window blinds, Showers, Ovens, microwaves, ceiling fans, cabinets, flooring, Scratch windows or damages windows. Due to the condition of these items, we may not be able to restore them to their original condition. Therefore, Love My Clean House accepts no liability for the cleaning of these items.In addition, Love My Clean House will not be held liable for items that break when we touch them or any items that fall off the walls that have not been properly secured. Another area of concern is collectibles, figurines or valuable furnishings that you may not want cleaned when we service your home. Please remove these items or furnish us with a detailed list so they are not damaged during your cleaning service. 

Unsecured Key Placement Waiver

 In the event the client chooses to leave a door unlocked or place a key under a mat or any other unsecured place for the cleaners to gain entry into the home, the client will not hold Love My Clean House liable for any damages or theft to the home because Love My Clean House cannot control who has access to the home.
Non-payment or NSF check fees will be due immediately and may result in additional late payment fees of 1.5% per month (18% APR). If payment is not made in a timely manner, the balance due will be turned over for collection. 
If Love My Clean House is unable to gain entry to the home on scheduled day of service customer will be billed full amount .

24 hours customer satisfaction guaranteed

 If you are dissatisfied with the service on that day. will have to call Love My Clean House office the same day and Love My Clean House will perform a re-clean within 24 hours at no cost. 


 I understand that soliciting an employee of Love My Clean House for cleaning services outside this agreement is a breach of the non-compete agreement that each of our employee’s sign. Any employee of Love My Clean House hired for private cleaning services will result in immediate termination of service.